999 baji Responsible Gaming
Enjoy entertainment mindfully. 999 baji believes that safe play is the source of genuine enjoyment — so we give you full control over your own limits.
Age Verification and Restrictions
The primary purpose of gaming at 999 baji is entertainment — not a guaranteed way to earn money. Winning and losing are both normal in any betting or casino game. We always want our users to play within their means and enjoy themselves. That is why following our Terms and Conditions and staying aware of your own limits is very important.
Every user must confirm their age and identity before accessing the platform. If you suspect that someone in your family is using your account, contact our support team immediately — we will help secure that account.
Your Limit-Setting Options
999 baji gives every user the ability to shape their gaming environment according to their own preferences. The tools below can be activated at any time from your account settings.
Deposit Limit
Decide for yourself how much you will deposit daily, weekly, or monthly. Once set, it takes effect immediately; to increase the limit you will need to wait 24 hours.
Loss Limit
Set a maximum amount you are willing to lose within a given period. Once the limit is reached, betting will stop automatically.
Session Time Limit
Decide in advance how long you will play in one session. When the set time is up, your account will be logged out automatically.
Cooling-Off Period
If you want to take a short break, set a cooling-off period from 1 to 30 days. During this time you will not be able to log in or place bets.
Self-Exclusion
For a longer break, exclude yourself for 6 months to 5 years. During an active self-exclusion, the account cannot be reactivated.
Account Closure
If you want to close your account permanently, contact our support team. After the balance is returned, the account will be deactivated for good.
Self-Exclusion Request
You can take a short or long break whenever you choose. Self-exclusion can be set directly in your account settings, or you can let our support team know via 24/7 live chat or email — they will help complete the process quickly.
Promotional emails and messages will also be paused while self-exclusion is active. Your information is kept fully protected in accordance with our Privacy Policy.
Request Self-Exclusion
Fill in the details below — our support team will get in touch shortly.
This request is a visual form — our support team will contact you for final confirmation.
Warning Signs
Gambling addiction develops gradually. If you notice any of the signs below in yourself or someone close to you, it is important to act quickly.
- Feeling the urge to bet more in order to recover lost money
- Hiding your gambling from family or friends, or lying about it
- Using household or emergency funds for gambling
- Wanting to stop but repeatedly coming back
- Feeling restless, irritable, or unable to concentrate when not gambling
- Continuing to bet while in debt or by borrowing money
- Neglecting work, studies, or family responsibilities to spend time gambling
- Relying on betting to relieve stress or anxiety
How to Get Support
Asking for help is a sign of strength. If you or someone you know is struggling, reach out through any of the channels below.
999 baji Live Chat
Support is available 24 hours a day, 7 days a week in Bengali and English. Log in to your account and start a live chat — the team will directly assist you with setting limits and self-exclusion.
Email Support
Alongside live chat, our support team also responds to emails around the clock. Send an email for detailed guidance or complex account matters — replies are typically received quickly.
Family and Loved Ones
Talk openly with a trusted family member or friend. Sharing your situation often helps family and friends guide you toward the right steps.
Professional Counselling
Reach out to a mental health professional or addiction counsellor. Various mental health centres and hospitals across Bangladesh offer this service.
Mental Health Services
Addiction is a mental health condition — and it can be treated. Visit the psychiatry department of a nearby hospital or your local community clinic for specialist advice.
Community Support
Join a support group made up of people who have recovered from addiction. Guidance and empathy from those with lived experience can make the road to recovery much easier.
999 baji's Commitment
Our commitment to responsible gaming is reflected not just in words, but in real action. As stated in our About Us section, user well-being always comes before our business interests.
Age Verification
Mandatory age verification at registration
Transparent Limit Tools
All limit-setting features are free of charge
Spending Monitoring
Full transaction history in your account
Quick Exclusion
Takes effect as soon as the request is made
Core Principles of Responsible Gaming
Every feature at 999 baji is built with user enjoyment at the centre. Betting and casino games can be a source of fun, but only when enjoyed in a controlled and mindful way. Before coming to our platform, ask yourself a few questions: Am I playing by my own choice? Is my budget within my means? Can I accept a loss if it happens?
It is better not to think of betting as an alternative source of income. The outcome of any game is entirely random — winning today does not guarantee winning tomorrow. So always play with an amount whose loss would not affect your daily life. Keep your entertainment budget separate and do not go beyond that limit.
999 baji actively monitors for risky behaviour. If a user's playing pattern shows a concerning change, our team may reach out. Our goal is always to ensure the long-term well-being of our users, because a healthy and happy player is our greatest asset.
As part of our social responsibility, we place special importance on protecting minors. If there are children or teenagers in your household, make sure they cannot access your account. Keep your password private, set a lock on your device, and let us know if needed — we can advise on parental controls.
Detailed guidance on responsible gaming is available in our FAQ section. There you will find full answers about setting limits, the self-exclusion process, and how to get support.
Get Quick Support
Our support team handles all requests related to self-exclusion or account limits as a priority.